2022廣達電腦永續報告書
Love Society with Quanta - CHAN YEE, Grade 4,Fushan elementary school
Every year at school, I participate in the Quanta Art Programme, and I am deeply moved by the way the artists convey their ideas about the world and the human spirit in their paintings, so I would like to paint my own understanding of social issues:
1.the trees on the top of the painting represent the precious resources of the earth, which should be taken care of and protected.
2.the Earth with VR goggles is being developed through the development of broadband computers (tablets) to benefit human life through technological innovation.
3.The boy, girl, bird and rabbit surrounding the Earth represent the living and breathing of all creatures in a beautiful society, working together to protect the Earth.

Chairman & Vice Chairman Message

Quanta's corporate sustainability vision is to "benefit people through technological innovation". We always focus on "Human-Centered" value innovation, and continuously refine our core technology capabilities to develop various "Tools for SMART X" intelligent tools to provide users with humanized intelligent solutions. In the face of the trend of AI, Quanta has positioned itself as a "provider of the most suitable smart tools" and has invested in research and development in the three major application areas of AI - "Smart Manufacturing, Smart Mobility, Smart Medicine" and worked closely with leaders in each field to accelerate the realization of "AI-as-a-Service". We will accelerate the implementation of "AI -as-a-Service" to promote a convenient and sustainable smart life and environment with technology and contribute to human civilization.

We are determined to take a vision and action to transcend the difficult and turbulent year 2022. Against the backdrop of a sharp decline in the global notebook market from the previous year, supply chain disruptions and imbalances in demand and supply, the energy and food crises caused by the Russian-Ukrainian war, and worsening global inflation, we were able to achieve record consolidated revenue of $1.28 trillion, an annual increase of 13.47%, through the efforts of all our colleagues. In the pursuit of corporate growth, Quanta Group continues to urge itself to do its part in mitigating global warming, reducing its carbon emissions by 50% last year, from 0.602 to 0.248 per million of revenue. We have achieved significant results in both revenue growth and carbon emission reduction.

Quanta understands that corporate sustainability needs to be aligned with global ESG mindset. In the face of the severe challenge of climate change, Quanta is committed to introducing SBTi's scientific approach to carbon reduction in 2022 to meet the international trend of energy saving, carbon reduction and net zero and customer expectations. In terms of corporate social responsibility, Quanta also believes in " Human-Centered " and is concerned about the well-being of all stakeholders, especially the health and safety of employees and the career development of those who grow with Quanta, and is committed to an inclusive workplace environment. With the core value of integrity as its governance principle, Quanta also focuses on its own business and promotes the power of technology to be the driving force for a better world, one step at a time.

With this belief, Quanta has elevated the level of the "Sustainability Steering Committee" to the Board of Directors to directly guide the company's strategy for sustainable development. In addition, a dedicated organization, the Center for Sustainable Development, has been established directly under the President's Office to integrate the Group's strengths and promote cross-departmental cooperation and action plans to jointly realize the vision of sustainability.

2023 is expected to be a year full of uncertainties and challenges. We will continue to be agile, flexible, and quick to propose more innovative, intelligent, and sustainable solutions to enhance the competitiveness of our products and services, and strive to achieve a win-win situation in terms of cost and innovation. Through a pragmatic and prudent approach, we will also actively promote ESG business, implement the goal of welfare for the people, and move towards corporate sustainability and environmental sustainability.

管理者的話
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In response to domestic and international industry trends toward sustainable development and to promote sustainable initiatives more effectively, in December 2021, Quanta Computer restructured its "Corporate Sustainable Development Committee" CSR governance framework and officially renamed it to "ESG Sustainable Development Committee". In December 2022, with the approval of the Board of Directors, it was renamed again to "Sustainability Steering Committee" and became a direct subordinate to the Board of Directors. The Chairman, Barry Lam, Director C.C. Leung, and Director C. T. Huang were chosen to serve as guidance committee members, leveraging their expertise in business strategy, innovation and R&D, and manufacturing management to provide guidance for Quanta's sustainable development.

The highest decision-making executives of the Chairman's Office and General Manager's Office appointed the management team as representatives and agents for sustainable management of the company in accordance with the "Social Responsibility Management Manual". The Quanta Sustainability Development Guidance Committee meets to discuss and develop policies for assessing and managing the organization's economic, environmental, and social sustainability. After approval by the highest decision-makers in the general manager's and chairman's offices, the proposals are submitted to the Board of Directors for deliberation and reporting. After being approved by the Board of Directors, the various promotion plans are implemented, and the results of their execution are regularly reported to the Committee.

Under the Quanta Corporate Sustainability Steering Committee, there were originally four sub-committees: the Corporate Governance and Ethical Standards Committee, the Environmental Protection Committee, the Green Product Committee, and the Social Participation Committee, with senior management representatives from relevant units serving as management representatives.

In addition to the original four committees, in response to stakeholders' concerns about Quanta's actions on climate change, Quanta established the Climate Change Committee in March 2022. The committee is responsible for overseeing issues related to GHG investigation, carbon reduction targets and actions, as well as circular economy initiatives related to climate change. With the support and approval of the General Manager, representatives from various business units and functional units come together to jointly face the possible risks and seize opportunities of climate change, using their collective wisdom and strength.

To effectively promote sustainability and enhance ESG performance, the project teams that previously collaborated across different departments have been unified to one dedicated department, the "Sustainability Development Center." It integrates sustainability efforts from all plant sites and business units and reports directly to the General Manager's office, actively promoting broad ESG initiatives. For more detailed information, please visit the official website.

Corporate Sustainability Commitment

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To ensure a consistent direction for sustainable development among all employees and to unite everyone in a common understanding of sustainable development, the sustainable development vision and mission have been formulated and approved by the board of directors after discussions in the sustainable development guidance committee. They are as follows:

Quanta firmly believes in technology as the driving force behind the advancement of human society and is committed to technological innovation with the goal of improving the lives of people. In addition to returning the fruits of our labor to society, shareholders, and employees, we actively communicate and interact with all stakeholders to create a better society and fulfill our corporate citizenship obligations in sustainable development.

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To align with the world's needs, and to ensure that our sustainable direction echoes the United Nations' Sustainable Development Goals and contributes more to society, the following shows how Quanta's mission corresponds to the UN's Sustainable Development Goals
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mission UN SDGs Corresponding to the goals approved by the board of directors in 2023 Achievements in 2022
image Being people-focused SDG3 Ensure healthy lives and promote well-being for all at all ages

Establishing a fair and equal working environment and creating a non-discriminatory and harassment-free work culture.

Adhering to international human rights conventions and standards, establishing risk management, and taking preventive measures.

Prioritizing the safety and health of employees and enhancing their well-being.

  1. Quanta's total annual consolidated revenue in 2022 was NT$1,280,429,312,000, with a net profit after tax of NT$29,722,669,000 and earnings per share of NT$7.51. A dividend of NT$6 per share was distributed for the year.
  2. The accumulated number of patents reached 6,169. Due to the quantity and influence of its patents, Quanta has been ranked by Clarivate Analytics as one of the top 100 innovative institutions with the most innovative spirit for five consecutive years.
  3. Strengthening board diversity: In June 2022, in conjunction with the expiration of the director's term, the board of directors was re-elected. In consideration of gender equality, one female director was appointed, with a focus on financial expertise. The newly appointed independent directors had not served more than three consecutive terms, and there were no second-degree relatives among the directors.
  4. Board of directors' operation: In 2022, the board of directors held seven meetings, and all directors actively participated and provided professional opinions. The attendance rate was 100%. When necessary, auditors, managers, and other personnel were invited to attend and report. Risk management related matters, such as information security, corporate sustainability risks, intellectual property, and asset management, were reported to the board of directors at least once a year. ESG affairs were regularly reported every quarter. At the end of each year, the identification and communication with stakeholders were summarized and reported to the most recent board of directors in the following year. The most recent board of directors report was submitted on March 15, 2023.
  5. In November 2022, the evaluation of the board of directors' performance was delegated to an external, independent evaluation agency. The external evaluation and self-evaluation for 2022 have been completed and will be reported to the first quarter board of directors, audit committee, and compensation committee in 2023. The external evaluation agency is requested to attend the board of directors meeting to explain the evaluation results and improvement suggestions.
  6. To elevate the level of the "Sustainability Development Committee" and report directly to the board of directors, a dedicated organization, the Sustainability Development Center, was established to formulate the company's sustainability development strategy and integrate various plants and business units to jointly promote sustainability affairs.
  7. A chief information security minister was appointed, and a dedicated information security unit was established to oversee the company's security matters.
  8. The acquisition of ISO 27001 by various business units and manufacturing plants was promoted, and a framework was used to implement, maintain, and continually improve the security of the company's information assets.
  9. It was ensured that there are no violations of the integrity and ethical policies, cybersecurity management, or disclosure of customer information on an annual basis.
  10. In 2022, Quanta was listed in the top 100 most sought-after employers for fresh graduates by the Cheers magazine and was awarded the 1111 Job Bank's Happiness Enterprise Gold Award.
  11. Due to the overall performance of employee compensation, the company was listed as one of the top 100 high-paying stocks in Taiwan.
  12. Each factory has conducted an employee survey, and the results show that about 80% of employees identify with the company and are willing to recommend it to their friends and family
  13. In 2022, the total training hours for all employees were 1,907,147 hours, aiming to continuously evolve and support the company's intellectual innovation momentum by following the company's different stages of strategic transformation.
  14. The internal lecturer system was promoted, the work experience of key personnel was systematically accumulated, knowledge was passed on and shared, and an internal knowledge base for the company was established. A total of 1,289 people participated. Among them, 60% of QCI* (Note 1) executives serve as internal lecturers.
  15. To promote employee health awareness, each manufacturing plant promotes health promotion events. A total of 1,075 QCI colleagues participated in the hiking events, completing 385,166,410 steps in 60 days. The QSMC psychological counseling room in the Shanghai plant held a total of 12 online and offline mental health activities, benefiting more than 2,000 people. A total of 1,245 people participated in health promotion activities in the Chongqing plant.
  16. Each manufacturing plant promotes health checks as a preventive measure for diseases. The participation rate in the Taiwan plant was 90%. In addition to the health check-up activities, the Shanghai and Chongqing plants have launched a hypertension screening activity for employees. The screening is managed through a tiered approach that includes health education, tracking, and intervention measures to prevent potential risks at an early stage.
  17. All manufacturing plants underwent 20 RBA or customer audits based on RBA standards. An RBA-accredited Silver certification was obtained by all audited manufacturing plants. No major violations of human rights were identified.
  18. and a human rights due diligence investigation was completed to identify potential risks and mitigation measures.
  19. 99.9% of the targeted active suppliers submitted/updated CMRT as required by our company. 92.4% of the targeted active suppliers submitted or updated EMRT as required by our company.
  20. Training on responsible mineral procurement was provided to 88% of the suppliers in order to convey the conflict minerals policy.
SDG4 Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all

Providing a high-quality working environment, developing employee potential, attracting talents, and creating competitive advantages for the company.

SDG8 Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all

Actively engaging in technological innovation research and development, and continuously providing profits to shareholders and employees.

Providing a high-quality working environment, developing employee potential, attracting talents, and creating competitive advantages for the company.

Ensuring that all employees participate in controlling risks to ensure the effective operation of information security systems and protect the normal operation of the company.

SDG10 Reduce inequality within and among countries

Adhering to the employee code of ethics and establishing a culture of honest and trustworthy operation.

Establishing a fair and equal working environment and creating a non-discriminatory and harassment-free work culture.

SDG16 Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels

Implementing corporate governance and improving supervisory functions.

SDG17 Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development

Implementing supplier management and assisting suppliers in improving their ESG performance.

Continuing to improve the management system and quality of responsible mineral procurement projects.

image Environmental protection SDG3 Ensure healthy lives and promote well-being for all at all ages

Enhancing the awareness of environmental changes among all employees and taking collective action to protect the environment.

  1. The company pledged to introduce the SBT scientific carbon reduction method and set a target of limiting global warming to 1.5 degrees Celsius, with 2022 as the base year, to conduct investigations, energy conservation, and a series of carbon reduction projects.
  2. The company established a climate change committee to jointly promote energy conservation and carbon reduction across all plant areas and business units.
  3. Compared to 2021, the results of ISO 14064-1 carbon inventory have decreased by 362,854 metric tons, achieving a reduction of 53.35% in carbon emissions. The million-dollar revenue emission intensity has decreased from 0.602 to 0.248.
  4. In 2022, a total of 217,655 MWH of green energy was used, accounting for 25.92% of the total electricity consumption.
  5. All plant areas obtained ISO 14064 and ISO 14001, while Taiwan, Shanghai, and Chongqing obtained ISO 50001.
  6. The Taiwan, Chongqing, and Thailand plants obtained the UL2799 certification, with Taiwan and Chongqing achieving platinum level.
  7. In 2022, no plant sites had any records of violating environmental regulations at their operational locations.
  8. In 2022, the proportion of recyclable waste in the total waste generated was 72%, while the proportion of waste treated through incineration was 26%. The proportion of waste disposed of through landfill or other methods was 2%.
SDG7 Ensure access to affordable, reliable, sustainable and modern energy for all

Adhering to local environmental protection laws and regulations at each operating location.

Responding to global warming control of 1.5 °C by setting and achieving scientific carbon reduction goals.

SDG12 Ensure sustainable consumption and production patterns

Responding to global warming control of 1.5 °C by setting and achieving scientific carbon reduction goals.

Enhancing the awareness of environmental changes among all employees and taking collective action to protect the environment.

Aiming to achieve the goal of 50% renewable energy by 2030.

SDG13 Take urgent action to combat climate change and its impacts

Committed to reducing waste and minimizing the impact on the environment.

Adhering to local environmental protection laws and regulations at each operating location.

Responding to global warming control of 1.5 °C by setting and achieving scientific carbon reduction goals.

SDG17 Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development

Identifying climate change risks, formulating response strategies, and turning risks into opportunities.

Responding to global warming control of 1.5 °C by setting and achieving scientific carbon reduction goals.

image Green sustainability SDG7 Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development

Continuously paying attention to green policies and research and development guidelines for products, and innovating to meet customer expectations for green products.

  1. The company obtained a total of five ESG-related patents, committed to energy conservation, liquid cooling, and air-cooling technology, to achieve high-efficiency energy-saving effects.
  2. In 2022, the company obtained 78 EPEAT ecolabels, 42 TCO verifications, and 76 Energy Star certifications.
  3. The company began to introduce product life cycle assessments to identify carbon emission hotspots and design environmentally friendly products.
  4. The company has its own GP laboratory with testing methods based on IEC 62321 and international inspection standards, with thousands of products tested annually.
  5. All shipped products were 100% compliant with customer and legal requirements, with no records of violating regulations related to customer health and safety.
  6. In 2022, the compliance rate of new suppliers undergoing on-site audits under the supplier management guidelines was 100%.
  7. In 2022, a total of sixty audits of suppliers and thirty-seven audits of service suppliers were completed.
  8. The company designed products that are easy to disassemble and recycle, in compliance with the Waste Electrical and Electronic Equipment Directive (WEEE). Products developed in 2022 were certified in accordance with WEEE regulations, and the WEEE recycling logo was marked on the products. The estimated percentage of recyclable materials used was above 80%.
SDG12 Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development

Continuously paying attention to green policies and research and development guidelines for products, and innovating to meet customer expectations for green products.

Continuously adhering to international regulations and standards, ensuring 100% compliance with global environmental laws and regulations.

SDG13 Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development

Using renewable energy and recyclable materials to produce environmentally friendly products.

Establishing and maintaining a comprehensive risk management system.

SDG17 Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development

Increasing the proportion of local raw materials and promoting the use of renewable energy in the supply chain.

image Commitment to fostering a caring society SDG8 Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all

Combining resources to promote education, art, and technology and to enrich cultural diversity.

Focusing on stakeholders and working together to create a better society.

  1. The company invested a total of NT$49.1 million in the Quanta Culture & Education Foundation, which aims to promote education, art, and technology to enrich culture, with a total of 211,600 people impacted. The Quanta Arts Foundation invested a total of NT$48.35 million, with a total of 3,987,312 people impacted.
  2. The "OPENTIX" platform jointly developed by the National Theater and Concert Hall and Quanta Research Institute won the 2022 Japanese "Good Design Award" for its excellent design, helping the National Theater and Concert Hall break through geographical and time limitations digitally and launch online performances during the COVID-19 pandemic. The "Umbrella for the Rainy Day" project allows audiences to donate the ticket fees of canceled events to the original organizers, thus reducing the impact of the pandemic.
  3. Quanta has established the "Quanta-NYCU Joint AI Research Center" through the National Science Council's "Forward-looking Technology Industry-Academia Cooperation Program". The center integrates big data, machine learning, and high-performance remote computing to assist farmers in improving agricultural productivity and ensuring sustainable farming practices.
SDG10 Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all

Combining resources to promote education, art, and technology and to enrich cultural diversity.

Focusing on stakeholders and working together to create a better society.

SDG12 Commitment to fostering a caring society

Focusing on stakeholders and working together to create a better society.

SDG13 Commitment to fostering a caring society

Focusing on stakeholders and working together to create a better society.

SDG16 Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels

Combining resources to promote education, art, and technology and to enrich cultural diversity.

Focusing on stakeholders and working together to create a better society.

SDG17 Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development

Focusing on stakeholders and working together to create a better society.

*Note 1: QCI refers to the Taiwan-based R&D Headquarters Center (QRDC) and Manufacturing Center (QTMC)

In December 2022, the board of directors of Quanta agreed to update its sustainable development commitments and publicly disclose them on its official website, to provide stakeholders with an understanding of Quanta's sustainable development goals and the rules it adheres to. The details are explained below :

Corporate commitment on Sustainability The company promises to :

  1. Adhere to relevant international, national, and regional laws and regulations.
  2. Dedicate itself to achieving sustainability through implementing the Sustainable Development Goals (SDGs).
  3. Comply with the SA8000 (Social Accountability 8000) and RBA (RBA Code of Conduct) standards.
  4. Support and respect international labor human rights conventions which include the ILO Third Party Declaration of Principles, the OECD Guidelines for Multinational Enterprises, the UN Universal Declaration of Human Rights, and the UN Global Compact.
  5. We pledge to implement the SBT scientific approach to carbon reduction, and establish a carbon reduction target which will help limit global warming to 1.5 degrees Celsius. We are committed to reducing a 42% carbon reduction target in Scope 1 and 2, and a 25% carbon reduction in Scope 3 by 2032, with 2022 serving as the baseline year.
  6. Our objective is to achieve 50 percent renewable energy by 2030 and carbon neutrality by 2050.
  7. TCFD is introduced for the disclosure of climate risks and opportunities, adoption of SASB sustainability disclosure standards, to demonstrate performance and value to the fullest extent.

In addition, in order to verify the progress of sustainable development and meet the expectations of international standards and stakeholders, Quanta has selected the following initiatives to explain its considerations for specific standards :

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Other participating associations and activities

  • Taiwan Electrical and Electronic Manufacturers’ Association(TEEMA)
  • Cloud Computing and IoT Association in Taiwan (CIAT)
  • Taiwan AI System Alliance
  • Taoyuan City Human Resource Management Association
  • Institute for Biotechnology and Medicine Industry(IBMI)
  • Member of Taiwan Huaya Technology Park Environmental Quality Supervision Committee
    -Participated in the Environmental Quality Supervision Committee of Huaya Science and Technology Park and was hired as a member. The committee meeting was held quarterly. The meeting content included the report on the income and expenditure of the committee's expenses, and various implementation matters of the park's environmental audit. The total payment for 2022 was NT$397,099
  • SHANGHAI FIRE PROTECTION ASSOCIATION (SFPA)
    -Participate in Shanghai Songjiang Fire Protection Association, as a member of the association, participate in annual routine meetings and fire professional guidance, and pay a membership fee of RMB 6,000 per year.
  • Standing director unit of Shanghai Songjiang Safety Production Association
    -Participate in the Shanghai Songjiang Safety Production Association, as the vice president unit of the association, participate in annual routine meetings, participate in safety research, study and other activities organized by the association according to the arrangement of the association, and pay an annual membership fee of RMB 6,000.

CSR is included in performance appraisal

CSR goals of the organization are divided and allocated to each functional unit and employee; they have been incorporated into individual performance evaluation to give all employees a better understanding of the scope of their responsibilities, while ensuring effective link between social responsibilities and various measures undertaken to fultill them.

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Stakeholders Identification and Communication

Stakeholder identification was performed by following the 5 main principles of AA1000 Stakeholder Engagement Standards (2015), namely responsibility, influence, tension/attention, dependency and diverse perspective. Using the above principles, members of the CSR Committee Evaluation Panel and representatives had identified shareholders and investors, customers, suppliers, employees,local communities and Governance as Quanta's key stakeholders.

In order to strengthen the communication and negotiation with various stakeholders, the Corporate Governance and Ethics Committee mainly assists in the implementation of various communication matters, and all relevant units are included in the work plan according to the items of concern to stakeholders, and contacted through various communication channels and methods response, prevention and further planning.

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Stakeholders Important topics and aspects Primary responsibilities for Quanta Computer Communication means and channels
images Shareholders and investors
  • 201 Economic Performance
  • 202-1 Market Presence
  • 301 Materials
  • 303 Water
  • 305 Emissions
  • 306 Waste
  • 307-1 Supplier Environmental Assessment
  • 401 Employment
  • 402 Labor/Management Relations
  • 404 Training and Education
  • 409 Forced or Compulsory Labor
  • 418 Customer Privacy
  • Prompt response is made in accordance with the latest regulations and policy revisions governed by relevant authorities. Format and content of the firm’s information disclosure is also adjusted in accordance with regulation requirements
  • Provide real-time and accurate information in order to ensure the equality of information disclosure
  • Provide sustainable and steady dividend pay-out policy and generate adequate return on investment
  • Clear and steady financial strategy,uphold company creditability and strong business performance
  • Stakeholder questionnaire
  • Annual general shareholders’ Meetings
  • Conduct conference calls and press conferences for institutional investors to announce quarterly financial reports and operational information every quarter
  • Important news will be updated and synchronized on Public Information of the Market Observation Post System and the Company's official website
  • In addition, the press release and the press conference will be issued and held irregularly depending on the actual needs and situations
  • Set up e-mail and telephone number as ways of contact on the official website of the Company
  • A dedicated corporate IR (Investors Relations) department has been created
  • To hold face-to-face meetings or telephone conferences with domestic and overseas institutional investors on a regular basis
image Customers
  • 205-2 Anti-corruption
  • 206-1 Anti-competitive Behavior
  • 301 Materials
  • 302 Energy
  • 305 Emissions
  • 306 Waste
  • 307-1 Supplier Environmental Assessment
  • 401 Employment
  • 402 Labor/Management Relations403
  • Occupational Health and Safety
  • 404 Training and Education
  • 405 Diversity and Equal Opportunity
  • 406 Non-discrimination
  • Provide the most competitive and highquality products and services
  • Provide an integrated solution including service of design, production, and logistics as well as improve customer satisfaction
  • Form close, long-term, and trustworthy business partnerships with customers
  • Advocate employee’s responsibility for confidentiality and establish rules governing employees in situations when confronted by press
  • Stakeholder questionnaire
  • Conduct customer satisfaction survey every year
  • Technology forum and seminar.
  • Meet customers’ requirements and inspections on product quality,environment, and responsibility;cooperate with customers on prevention and improvement
  • PIS(Proprietary Information Security)– Advocacy and training of the rules governing employees in situations when confronted by press
  • Regular meetings with the client's corporate social responsibility team to explain ESG strategies and progress
  • Publicly disclose environmental protection information on CDP
  • Accept RBA third-party audit and respond to customer expectations with actual audit results
image Suppliers
  • 205-2 Anti-corruption
  • 306 Waste
  • 307-1 Supplier Environmental Assessment
  • 402 Labor/Management Relations
  • 403 Occupational Health and Safety
  • 404 Training and Education
  • 405 Diversity and Equal Opportunity
  • 406 Non-discrimination
  • 414 Supplier Social Assessment
  • 418 Customer Privacy
  • Promote legitimate and fair trade
  • Understand environmental safety and health considerations and specifications
  • Understand and provide assistance to Quanta for fulfilling social responsibilities
  • Stakeholder questionnaire
  • Request to Sign the Letter of Commitment to Environmental Protection
  • Request the products must be tested by the accredited public laboratories
  • Incoming inspection must be sampled and tested by the GP laboratory at Quanta
  • Quanta Green Website
  • (green.quantacn.com)
  • Quanta Auxiliary Materials Environmental Protection Website
  • Green supply chain annual convention
  • Annual audit of suppliers and contractors
  • Corporate Social Responsibility Annual Training Course
image Employees
  • 201 Economic Performance
  • 202-1 Market Presence
  • 205-2 Anti-corruption
  • 302 Energy
  • 303 Water
  • 305 Emissions
  • 306 Waste
  • Freedom of Association and Collective Bargaining
  • 403 Occupational Health and Safety
  • 404 Training and Education
  • 405 Diversity and Equal Opportunity
  • 406 Non-discrimination
  • Ensure and respect human rights
  • Promote employee development
  • Provide legitimate and fair evaluation and treatment
  • Promote environmental health and safety
  • Flexible benefits programs and health promote
  • Stakeholder questionnaire
  • Bridge communications between supervisor and colleagues through face-to face meetings from time to time
  • Provide “70885 - please helpme” staff service hotline and message bulletin
  • "Quanta Wechat Account" - online consultation for employees' queries
  • Provide “70695 – please try to understand me” Complaint of sexual harassment hotline and mailbox
  • "70345" - complaint hotline for employees.
  • Equipped with on-site medical care staff to provide employees with medical consultation services
  • Free annual health examination and consultation for employees
  • Quanta Elite School provides five major ELITE programs based on different job functions to provide occupational training,development and feedback
  • Employee satisfaction survey
  • Release quarterly magazine and manage regularly the information sharing platform each month.
  • “Employee Assistance Program”personnel available at all production sites to provide instant support and feedback
  • Conduct Labor-management Conference
  • Conduct Welfare Committee Conference
image community
  • 201 Economic Performance
  • 202-1 Market Presence
  • 205-2 Anti-corruption
  • 206-1 Anti-competitive Behavior
  • 301 Materials
  • 302 Energy
  • 305 Emissions
  • 307-1 Supplier Environmental Assessment
  • Effective disaster and accident prevention and support
  • Continuously promoting knowledge sharing and culture affluence
  • Participate in various public welfare activities
  • Stakeholder questionnaire
  • Quanta Culture & Education Foundation
  • Quanta Arts Foundation
  • Charity clubs / Xinyi Community
  • Environmental Quality Monitor Committee of Taiwan HwaYa Technology Park
  • Participate in forums and activities organized by competent authorities
  • Participation in external association activities
Note: All aforementioned communication channels are responsibilities and planned activities for each unit; except for questionnaires targeted to major issues of discussion, no specific items are conducted for the purpose of report preparation.

Identification of scope of major topics and materiality analysis

The report content definition process is based on GRI Standard major considerations 、SASB、TCFD、SDGs and questionnaire feedback to identify preliminary important issues, members of the Corporate Sustainable Steering Committee and evaluation representatives, and in accordance with the substantiveness of the AA1000 Materiality Test criterion to identify the impact on the organization and the concern degree of stakeholders. Also, each unit's expertise and the communication experiences with various stakeholders are included to finally outline the areas of exposure and issues.

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Note:

  1. The primary issues to expose include: economic performance, energy, Emission, Labor/Management Relations, Anti-corruption, Employment, diversity and equal opportunity, Non-discrimination, Supplier Environmental Assessment, Customer Privacy, Training and Education , a total of 11 items.
  2. Self-disclosure include 7 issues: water, occupational health and Safety, child labor, forced or compulsory labor, materials, waste, Environmental compliance, socioeconomic compliance, a total of 8 items.
  3. In this figure, the horizontal axis represents the concern degree of stakeholders (questionnaire) and the vertical axis represents the impact degree of organization (ESG group score), with scores ranging from 1 to 5 (1 being the lowest) and arranged in a cross matrix. The average score is 4, so any item above 4 is considered a major issue.
  4. This year's major issues were decided by collecting the following stakeholder questionnaires for consultation and analysis: shareholders & investors, customers, suppliers, employees, the public, communities, government units and others. It is expected to report the important impact of the Company on the economy, environment and society in a relevant way, and to communicate widely about the sustainable development (ESG) strategy, action plan, implementation schedule and management performance, etc., and to provide more comprehensive information for investors, customers, colleagues, suppliers, local communities, local governments and other stakeholders concerned about Quanta.

Specific criteria for disclosure of material considerations

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Category Measurements Significant Reasons Boundary (within the organization) Boundary
QCI QSMC QCMC QMB Organization
Economics Economic Performance The main responsibility of the enterpriseis to continue growth to meet stakeholder expectations
Anti-corruption Integrity is the foundation of business operations, and it is important to ensure that all employees can comply with the company's code of ethics. Customers and suppliers should also be committed to the principle of integrity, working together for the development of the industry, in order to achieve sustainable growth for the company.
Environmental materials Whether to use recycled materials has become an international concern at present, which support the corporate in achieving sustainable development in environmental protection
energy Energy control and management has become an international concern at present, which support the corporate in achieving sustainable development in environmental protection
emissions Measures on GHG emissions have become an international concern at present, which support the corporate in achieving sustainable development in environmental protection
Waste Management Measures on waste reduction and management have become an international concern at present, which support the corporate in achieving sustainable development in environmental protection
Environmental compliance Quanta's major organizational policies that must comply with environmental regulations during business development.
Social Human Rights Assessment Upholding labor rights is an important labor policy of the RBA
Socioeconomic Compliance Compliance with laws and regulations is an important basis for corporate governance
Occupational Health and Safety Important regulations and foundations for labor, echoing the company's zero occupational disaster policy
Customer Privacy Commitment to customers contributes to a company's economic performance. Damage to customer privacy will result in large economic losses and damage to goodwill.
Forced or Compulsory Labor Upholding labor rights is an labor policy of the RBA
Labor Relations The relationship between labor and company is one of the foundations of Quanta's sustainable development
Employment We are giving access to information on the legal relationship between the company and employees in terms of rights and obligations and on how we recruit local talent inclusively, such as by age and gender
Non-discrimination The company's recruitment and employment practices shall not treat individuals differently based on factors such as race, color, gender, religion, political views, ethnicity, social background, age, physical or mental disabilities, immigration status, illness, or sex. This is the basic expectation of the law and all stakeholders, who require the company to effectively execute responsible business practices
Training and Education The company shall assist employees in their career development to enhance their abilities, and ensure that colleagues’ development is treated fairly in performance evaluations
Diversity and equal Opportunity Respecting employees and providing equal employment opportunities is one of the foundations of Quanta's sustainable development
Child Labor RBA and international standards focus on issues that child labor should not be involved in all of the company's manufacturing processes.

Reporting changes: Change of material issues from the previous year

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Category 2021 Significant Considerations 2022 Significant Considerations Description
Economics Economic (201) Economic (201)
climate change (201)
Anti-corruption (205) Anti-corruption (205)
Environmental materials (301)
energy (302) energy (302)
emissions (305) emissions (305)
Waste (306)
Compliance (307)
-- Supplier Environmental Assessment (307-1) new
Social -- Employment (401) new
Labor/Management Relations (402) Labor/Management Relations (402)
Occupational Health and Safety (403)
Training and Education (404) new
Diversity and equal Opportunity (405) Diversity and equal Opportunity (405)
-- Non-discrimination (406) new
Child Labor (408)
Forced or Compulsory Labor (409)
Human Rights Assessment (412)
Customer Privacy (418) Customer Privacy (418)
Socioeconomic Compliance (419)