Every year at school, I participate in the Quanta Art Programme, and I am deeply moved by the way the artists convey their ideas about the world and the human spirit in their paintings, so I would like to paint my own understanding of social issues:
1.the trees on the top of the painting represent the precious resources of the earth, which should be taken care of and protected.
2.the Earth with VR goggles is being developed through the development of broadband computers (tablets) to benefit human life through technological innovation.
3.The boy, girl, bird and rabbit surrounding the Earth represent the living and breathing of all creatures in a beautiful society, working together to protect the Earth.
Chairman & Vice Chairman Message
Quanta's corporate sustainability vision is to "benefit people through technological innovation". We always focus on "Human-Centered" value innovation, and continuously refine our core technology capabilities to develop various "Tools for SMART X" intelligent tools to provide users with humanized intelligent solutions. In the face of the trend of AI, Quanta has positioned itself as a "provider of the most suitable smart tools" and has invested in research and development in the three major application areas of AI - "Smart Manufacturing, Smart Mobility, Smart Medicine" and worked closely with leaders in each field to accelerate the realization of "AI-as-a-Service". We will accelerate the implementation of "AI -as-a-Service" to promote a convenient and sustainable smart life and environment with technology and contribute to human civilization.
We are determined to take a vision and action to transcend the difficult and turbulent year 2022. Against the backdrop of a sharp decline in the global notebook market from the previous year, supply chain disruptions and imbalances in demand and supply, the energy and food crises caused by the Russian-Ukrainian war, and worsening global inflation, we were able to achieve record consolidated revenue of $1.28 trillion, an annual increase of 13.47%, through the efforts of all our colleagues. In the pursuit of corporate growth, Quanta Group continues to urge itself to do its part in mitigating global warming, reducing its carbon emissions by 50% last year, from 0.602 to 0.248 per million of revenue. We have achieved significant results in both revenue growth and carbon emission reduction.
Quanta understands that corporate sustainability needs to be aligned with global ESG mindset. In the face of the severe challenge of climate change, Quanta is committed to introducing SBTi's scientific approach to carbon reduction in 2022 to meet the international trend of energy saving, carbon reduction and net zero and customer expectations. In terms of corporate social responsibility, Quanta also believes in " Human-Centered " and is concerned about the well-being of all stakeholders, especially the health and safety of employees and the career development of those who grow with Quanta, and is committed to an inclusive workplace environment. With the core value of integrity as its governance principle, Quanta also focuses on its own business and promotes the power of technology to be the driving force for a better world, one step at a time.
With this belief, Quanta has elevated the level of the "Sustainability Steering Committee" to the Board of Directors to directly guide the company's strategy for sustainable development. In addition, a dedicated organization, the Center for Sustainable Development, has been established directly under the President's Office to integrate the Group's strengths and promote cross-departmental cooperation and action plans to jointly realize the vision of sustainability.
2023 is expected to be a year full of uncertainties and challenges. We will continue to be agile, flexible, and quick to propose more innovative, intelligent, and sustainable solutions to enhance the competitiveness of our products and services, and strive to achieve a win-win situation in terms of cost and innovation. Through a pragmatic and prudent approach, we will also actively promote ESG business, implement the goal of welfare for the people, and move towards corporate sustainability and environmental sustainability.
In response to domestic and international industry trends toward sustainable development and to promote sustainable initiatives more effectively, in December 2021, Quanta Computer restructured its "Corporate Sustainable Development Committee" CSR governance framework and officially renamed it to "ESG Sustainable Development Committee". In December 2022, with the approval of the Board of Directors, it was renamed again to "Sustainability Steering Committee" and became a direct subordinate to the Board of Directors. The Chairman, Barry Lam, Director C.C. Leung, and Director C. T. Huang were chosen to serve as guidance committee members, leveraging their expertise in business strategy, innovation and R&D, and manufacturing management to provide guidance for Quanta's sustainable development.
The highest decision-making executives of the Chairman's Office and General Manager's Office appointed the management team as representatives and agents for sustainable management of the company in accordance with the "Social Responsibility Management Manual". The Quanta Sustainability Development Guidance Committee meets to discuss and develop policies for assessing and managing the organization's economic, environmental, and social sustainability. After approval by the highest decision-makers in the general manager's and chairman's offices, the proposals are submitted to the Board of Directors for deliberation and reporting. After being approved by the Board of Directors, the various promotion plans are implemented, and the results of their execution are regularly reported to the Committee.
Under the Quanta Corporate Sustainability Steering Committee, there were originally four sub-committees: the Corporate Governance and Ethical Standards Committee, the Environmental Protection Committee, the Green Product Committee, and the Social Participation Committee, with senior management representatives from relevant units serving as management representatives.
In addition to the original four committees, in response to stakeholders' concerns about Quanta's actions on climate change, Quanta established the Climate Change Committee in March 2022. The committee is responsible for overseeing issues related to GHG investigation, carbon reduction targets and actions, as well as circular economy initiatives related to climate change. With the support and approval of the General Manager, representatives from various business units and functional units come together to jointly face the possible risks and seize opportunities of climate change, using their collective wisdom and strength.
To effectively promote sustainability and enhance ESG performance, the project teams that previously collaborated across different departments have been unified to one dedicated department, the "Sustainability Development Center." It integrates sustainability efforts from all plant sites and business units and reports directly to the General Manager's office, actively promoting broad ESG initiatives. For more detailed information, please visit the official website.
Corporate Sustainability Commitment
To ensure a consistent direction for sustainable development among all employees and to unite everyone in a common understanding of sustainable development, the sustainable development vision and mission have been formulated and approved by the board of directors after discussions in the sustainable development guidance committee. They are as follows:
Quanta firmly believes in technology as the driving force behind the advancement of human society and is committed to technological innovation with the goal of improving the lives of people. In addition to returning the fruits of our labor to society, shareholders, and employees, we actively communicate and interact with all stakeholders to create a better society and fulfill our corporate citizenship obligations in sustainable development.
mission | UN SDGs | Corresponding to the goals approved by the board of directors in 2023 | Achievements in 2022 |
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Being people-focused | Ensure healthy lives and promote well-being for all at all ages |
Establishing a fair and equal working environment and creating a non-discriminatory and harassment-free work culture. Adhering to international human rights conventions and standards, establishing risk management, and taking preventive measures. Prioritizing the safety and health of employees and enhancing their well-being. |
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Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all |
Providing a high-quality working environment, developing employee potential, attracting talents, and creating competitive advantages for the company. |
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Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all |
Actively engaging in technological innovation research and development, and continuously providing profits to shareholders and employees. Providing a high-quality working environment, developing employee potential, attracting talents, and creating competitive advantages for the company. Ensuring that all employees participate in controlling risks to ensure the effective operation of information security systems and protect the normal operation of the company. |
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Reduce inequality within and among countries |
Adhering to the employee code of ethics and establishing a culture of honest and trustworthy operation. Establishing a fair and equal working environment and creating a non-discriminatory and harassment-free work culture. |
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Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels |
Implementing corporate governance and improving supervisory functions. |
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Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development |
Implementing supplier management and assisting suppliers in improving their ESG performance. Continuing to improve the management system and quality of responsible mineral procurement projects. |
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Environmental protection | Ensure healthy lives and promote well-being for all at all ages |
Enhancing the awareness of environmental changes among all employees and taking collective action to protect the environment. |
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Ensure access to affordable, reliable, sustainable and modern energy for all |
Adhering to local environmental protection laws and regulations at each operating location. Responding to global warming control of 1.5 °C by setting and achieving scientific carbon reduction goals. |
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Ensure sustainable consumption and production patterns |
Responding to global warming control of 1.5 °C by setting and achieving scientific carbon reduction goals. Enhancing the awareness of environmental changes among all employees and taking collective action to protect the environment. Aiming to achieve the goal of 50% renewable energy by 2030. |
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Take urgent action to combat climate change and its impacts |
Committed to reducing waste and minimizing the impact on the environment. Adhering to local environmental protection laws and regulations at each operating location. Responding to global warming control of 1.5 °C by setting and achieving scientific carbon reduction goals. |
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Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development |
Identifying climate change risks, formulating response strategies, and turning risks into opportunities. Responding to global warming control of 1.5 °C by setting and achieving scientific carbon reduction goals. |
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Green sustainability | Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development |
Continuously paying attention to green policies and research and development guidelines for products, and innovating to meet customer expectations for green products. |
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Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development |
Continuously paying attention to green policies and research and development guidelines for products, and innovating to meet customer expectations for green products. Continuously adhering to international regulations and standards, ensuring 100% compliance with global environmental laws and regulations. |
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Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development |
Using renewable energy and recyclable materials to produce environmentally friendly products. Establishing and maintaining a comprehensive risk management system. |
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Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development |
Increasing the proportion of local raw materials and promoting the use of renewable energy in the supply chain. |
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Commitment to fostering a caring society | Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all |
Combining resources to promote education, art, and technology and to enrich cultural diversity. Focusing on stakeholders and working together to create a better society. |
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Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all |
Combining resources to promote education, art, and technology and to enrich cultural diversity. Focusing on stakeholders and working together to create a better society. |
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Commitment to fostering a caring society |
Focusing on stakeholders and working together to create a better society. |
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Commitment to fostering a caring society |
Focusing on stakeholders and working together to create a better society. |
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Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels |
Combining resources to promote education, art, and technology and to enrich cultural diversity. Focusing on stakeholders and working together to create a better society. |
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Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development |
Focusing on stakeholders and working together to create a better society. |
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*Note 1: QCI refers to the Taiwan-based R&D Headquarters Center (QRDC) and Manufacturing Center (QTMC) |
In December 2022, the board of directors of Quanta agreed to update its sustainable development commitments and publicly disclose them on its official website, to provide stakeholders with an understanding of Quanta's sustainable development goals and the rules it adheres to. The details are explained below :
Corporate commitment on Sustainability The company promises to :
- Adhere to relevant international, national, and regional laws and regulations.
- Dedicate itself to achieving sustainability through implementing the Sustainable Development Goals (SDGs).
- Comply with the SA8000 (Social Accountability 8000) and RBA (RBA Code of Conduct) standards.
- Support and respect international labor human rights conventions which include the ILO Third Party Declaration of Principles, the OECD Guidelines for Multinational Enterprises, the UN Universal Declaration of Human Rights, and the UN Global Compact.
- We pledge to implement the SBT scientific approach to carbon reduction, and establish a carbon reduction target which will help limit global warming to 1.5 degrees Celsius. We are committed to reducing a 42% carbon reduction target in Scope 1 and 2, and a 25% carbon reduction in Scope 3 by 2032, with 2022 serving as the baseline year.
- Our objective is to achieve 50 percent renewable energy by 2030 and carbon neutrality by 2050.
- TCFD is introduced for the disclosure of climate risks and opportunities, adoption of SASB sustainability disclosure standards, to demonstrate performance and value to the fullest extent.
In addition, in order to verify the progress of sustainable development and meet the expectations of international standards and stakeholders, Quanta has selected the following initiatives to explain its considerations for specific standards :
Other participating associations and activities
- Taiwan Electrical and Electronic Manufacturers’ Association(TEEMA)
- Cloud Computing and IoT Association in Taiwan (CIAT)
- Taiwan AI System Alliance
- Taoyuan City Human Resource Management Association
- Institute for Biotechnology and Medicine Industry(IBMI)
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Member of Taiwan Huaya Technology Park Environmental Quality Supervision
Committee
-Participated in the Environmental Quality Supervision Committee of Huaya Science and Technology Park and was hired as a member. The committee meeting was held quarterly. The meeting content included the report on the income and expenditure of the committee's expenses, and various implementation matters of the park's environmental audit. The total payment for 2022 was NT$397,099 -
SHANGHAI FIRE PROTECTION ASSOCIATION (SFPA)
-Participate in Shanghai Songjiang Fire Protection Association, as a member of the association, participate in annual routine meetings and fire professional guidance, and pay a membership fee of RMB 6,000 per year. -
Standing director unit of Shanghai Songjiang Safety Production
Association
-Participate in the Shanghai Songjiang Safety Production Association, as the vice president unit of the association, participate in annual routine meetings, participate in safety research, study and other activities organized by the association according to the arrangement of the association, and pay an annual membership fee of RMB 6,000.
CSR is included in performance appraisal
CSR goals of the organization are divided and allocated to each functional unit and employee; they have been incorporated into individual performance evaluation to give all employees a better understanding of the scope of their responsibilities, while ensuring effective link between social responsibilities and various measures undertaken to fultill them.
Stakeholders Identification and Communication
Stakeholder identification was performed by following the 5 main principles of AA1000 Stakeholder Engagement Standards (2015), namely responsibility, influence, tension/attention, dependency and diverse perspective. Using the above principles, members of the CSR Committee Evaluation Panel and representatives had identified shareholders and investors, customers, suppliers, employees,local communities and Governance as Quanta's key stakeholders.
In order to strengthen the communication and negotiation with various stakeholders, the Corporate Governance and Ethics Committee mainly assists in the implementation of various communication matters, and all relevant units are included in the work plan according to the items of concern to stakeholders, and contacted through various communication channels and methods response, prevention and further planning.
Stakeholders | Important topics and aspects | Primary responsibilities for Quanta Computer | Communication means and channels |
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Shareholders and investors |
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Customers |
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Suppliers |
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Employees |
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community |
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Note: All aforementioned communication channels are responsibilities and planned activities for each unit; except for questionnaires targeted to major issues of discussion, no specific items are conducted for the purpose of report preparation. |
Identification of scope of major topics and materiality analysis
The report content definition process is based on GRI Standard major considerations 、SASB、TCFD、SDGs and questionnaire feedback to identify preliminary important issues, members of the Corporate Sustainable Steering Committee and evaluation representatives, and in accordance with the substantiveness of the AA1000 Materiality Test criterion to identify the impact on the organization and the concern degree of stakeholders. Also, each unit's expertise and the communication experiences with various stakeholders are included to finally outline the areas of exposure and issues.
Note:
- The primary issues to expose include: economic performance, energy, Emission, Labor/Management Relations, Anti-corruption, Employment, diversity and equal opportunity, Non-discrimination, Supplier Environmental Assessment, Customer Privacy, Training and Education , a total of 11 items.
- Self-disclosure include 7 issues: water, occupational health and Safety, child labor, forced or compulsory labor, materials, waste, Environmental compliance, socioeconomic compliance, a total of 8 items.
- In this figure, the horizontal axis represents the concern degree of stakeholders (questionnaire) and the vertical axis represents the impact degree of organization (ESG group score), with scores ranging from 1 to 5 (1 being the lowest) and arranged in a cross matrix. The average score is 4, so any item above 4 is considered a major issue.
- This year's major issues were decided by collecting the following stakeholder questionnaires for consultation and analysis: shareholders & investors, customers, suppliers, employees, the public, communities, government units and others. It is expected to report the important impact of the Company on the economy, environment and society in a relevant way, and to communicate widely about the sustainable development (ESG) strategy, action plan, implementation schedule and management performance, etc., and to provide more comprehensive information for investors, customers, colleagues, suppliers, local communities, local governments and other stakeholders concerned about Quanta.
Specific criteria for disclosure of material considerations
Category | Measurements | Significant Reasons | Boundary (within the organization) | Boundary | |||
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QCI | QSMC | QCMC | QMB | Organization | |||
Economics | Economic Performance | The main responsibility of the enterpriseis to continue growth to meet stakeholder expectations | |||||
Anti-corruption | Integrity is the foundation of business operations, and it is important to ensure that all employees can comply with the company's code of ethics. Customers and suppliers should also be committed to the principle of integrity, working together for the development of the industry, in order to achieve sustainable growth for the company. | ||||||
Environmental | materials | Whether to use recycled materials has become an international concern at present, which support the corporate in achieving sustainable development in environmental protection | |||||
energy | Energy control and management has become an international concern at present, which support the corporate in achieving sustainable development in environmental protection | ||||||
emissions | Measures on GHG emissions have become an international concern at present, which support the corporate in achieving sustainable development in environmental protection | ||||||
Waste Management | Measures on waste reduction and management have become an international concern at present, which support the corporate in achieving sustainable development in environmental protection | ||||||
Environmental compliance | Quanta's major organizational policies that must comply with environmental regulations during business development. | ||||||
Social | Human Rights Assessment | Upholding labor rights is an important labor policy of the RBA | |||||
Socioeconomic Compliance | Compliance with laws and regulations is an important basis for corporate governance | ||||||
Occupational Health and Safety | Important regulations and foundations for labor, echoing the company's zero occupational disaster policy | ||||||
Customer Privacy | Commitment to customers contributes to a company's economic performance. Damage to customer privacy will result in large economic losses and damage to goodwill. | ||||||
Forced or Compulsory Labor | Upholding labor rights is an labor policy of the RBA | ||||||
Labor Relations | The relationship between labor and company is one of the foundations of Quanta's sustainable development | ||||||
Employment | We are giving access to information on the legal relationship between the company and employees in terms of rights and obligations and on how we recruit local talent inclusively, such as by age and gender | ||||||
Non-discrimination | The company's recruitment and employment practices shall not treat individuals differently based on factors such as race, color, gender, religion, political views, ethnicity, social background, age, physical or mental disabilities, immigration status, illness, or sex. This is the basic expectation of the law and all stakeholders, who require the company to effectively execute responsible business practices | ||||||
Training and Education | The company shall assist employees in their career development to enhance their abilities, and ensure that colleagues’ development is treated fairly in performance evaluations | ||||||
Diversity and equal Opportunity | Respecting employees and providing equal employment opportunities is one of the foundations of Quanta's sustainable development | ||||||
Child Labor | RBA and international standards focus on issues that child labor should not be involved in all of the company's manufacturing processes. |
Reporting changes: Change of material issues from the previous year
Category | 2021 Significant Considerations | 2022 Significant Considerations | Description |
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Economics | Economic (201) | Economic (201) | |
climate change (201) | |||
Anti-corruption (205) | Anti-corruption (205) | ||
Environmental | materials (301) | ||
energy (302) | energy (302) | ||
emissions (305) | emissions (305) | ||
Waste (306) | |||
Compliance (307) | |||
-- | Supplier Environmental Assessment (307-1) | new | |
Social | -- | Employment (401) | new |
Labor/Management Relations (402) | Labor/Management Relations (402) | ||
Occupational Health and Safety (403) | |||
Training and Education (404) | new | ||
Diversity and equal Opportunity (405) | Diversity and equal Opportunity (405) | ||
-- | Non-discrimination (406) | new | |
Child Labor (408) | |||
Forced or Compulsory Labor (409) | |||
Human Rights Assessment (412) | |||
Customer Privacy (418) | Customer Privacy (418) | ||
Socioeconomic Compliance (419) |