1. Sustainable Management
Quanta has long upheld to its core mission of "Excelling in Computing, Advancing Civilization," considering sustainable development as a key component of its corporate strategy and actively integrating ESG concepts into its operating systems and daily management. In the face of challenges such as climate change, geopolitical risks, global supply chain transformation, and rapid technological advancement, Quanta not only continues to strengthen manufacturing capabilities and technological leadership but also further enhances internal governance resilience, deepens crossdepartmental horizontal collaboration, and promotes environmental sustainability, talent inclusivity, and social engagement.
1.1. About Quanta
Quanta is committed to the innovation and integration in information and communication technologies (ICT), providing high-quality and efficient design and manufacturing services to customers worldwide. With the evolution of the industry and the development of sustainability trends, Quanta continues to expand its global footprint, strengthen digital transformation, and embed sustainability concepts into its core operations, aiming to achieve shared prosperity between the company and society driven by innovation.
1.1.1. Company Profile
Quanta Computer Inc. (hereinafter referred to as "Quanta") was established in May 1988, with its headquarters and research & development center located in Taoyuan, Taiwan. Its manufacturing sites span Taiwan, China, Thailand, Vietnam, the United States, Mexico, and Germany. The Company was listed on the Taiwan Stock Exchange in 1999 (stock code: 2382). Quanta is ranked among the Fortune Global 500 companies and is a leading developer, designer, and manufacturer of products such as notebooks and artificial intelligence (AI) servers. Its business portfolio spans diverse market sectors including cloud computing solutions, mobile computing devices, smart home, smart mobility, smart manufacturing, smart medicine, and Artificial Intelligence Internet of Things (AIoT).
Leveraging strong research and development capabilities, high-performance and high-quality manufacturing capacity, a global supply chain management system, fast and flexible delivery capabilities, as well as economies of scale, Quanta has swiftly expanded its presence in the wave of generative AI infrastructure, becoming a key driver in the industry. Currently, the Company has established a comprehensive portfolio in three major product lines: AI notebooks, AI servers, and AI automobiles. Through the "3A Strategy", the Company is driving toward its "A+" vision, actively leading the path to an intelligent future.
Quanta's global operational network encompasses multiple regions including Taiwan, China, Thailand, Vietnam, the U.S., Mexico, and Germany. Through close collaboration with manufacturing bases and supply chain partners, Quanta has established a robust global production and supply system. This system enables rapid resource allocation in response to customer demands, thereby enhancing the overall efficiency and resilience of the value chain. Quanta's products are primarily distributed across North America, Asia, and Europe. Its customers include the world's leading technology brands, with whom it maintains long-term, trusted, and highly integrated strategic partnerships. Quanta's value chain seamlessly connects upstream material suppliers, midstream manufacturing systems, and downstream customers and end users. The Company is committed to creating dual value in technological innovation and sustainable operations.
The upstream supply chain primarily consists of suppliers of electronic components, metal mechanical parts, and packaging materials, mainly located in Asia. There are over 2,029 suppliers in total, including original manufacturers, authorized agents, and distributors. To strengthen supply chain resilience and responsible governance, Quanta continues to promote supplier responsibility management by implementing sustainable risk assessment and on-site audit mechanisms. The Company is progressively incorporating ESG performance indicators into the supplier selection and evaluation system, working with partners to advance green supply chain transformation and build a sustainable value chain.
To enhance global customer service capabilities and provide real-time technical support, Quanta has set up local sales and technical support offices in the U.S., Germany, China, Japan, South Korea, and Singapore, enabling immediate global response and comprehensive service. For more information, please refer to the "4. Business Overview" section of the Annual Report 2024.

- Note: Quanta Research & Development Complex (QRDC) , Quanta Taiwan Manufacturing City (QTMC); Quanta Shanghai Manufacturing City (QSMC); Quanta Chongqing Manufacturing City. (QCMC); Quanta Thailand (QMB); Quanta Vietnam (QMH); Quanta Computer Nashville, Inc. (QMN); Quanta Computer USA, Inc. (QMF); Quanta Computer GmbH (QCG); Quanta Mexico Manufacturing Center (QMMC);
In 2024, the Company did not engage in any merger or acquisition activities. In the future, should mergers or acquisitions be pursued in response to market trends and business expansion needs, the Company will adhere to the principle of prudent evaluation and implement robust risk management mechanisms to ensure that any transactions align with the Company's long-term development goals. Regarding the source of capital and shareholder structure, please refer to the "3.1.1 Source and Types of Capital" section of the Company's Annual Report.
Market and Production & Sales Overview
Quanta's major products are notebooks and servers, with sales primarily targeting export markets. The consolidated net revenue for the full year 2024 reached NT$1.41 trillion, reflecting steady growth in operating performance. The revenue composition and detailed information are available in the Company's Annual Report under the section "1. Report to Shareholders".
| Region/Year | 2023 | 2024 |
|---|---|---|
| United States | 57.15% | 65.14% |
| China | 9.28% | 6.08% |
| Netherlands | 4.07% | 2.76% |
| Japan | 4.98% | 3.98% |
| Other | 24.52% | 22.04% |
| Total | 100.00% | 100.00% |
Quanta focuses on the research, development, and manufacturing of high-performance computing and intelligent technology products. The Company is actively expanding its global market placing sustainable development at the core to drive. In response to the global trends of net-zero emissions and green supply chains, Quanta continues to strengthen its climate resilience initiatives and implement energy efficiency and water resource management across its global operational sites. Looking ahead, Quanta will integrate global resources, deepen sustainable governance, and move toward an operational model that combines international competitiveness with environmental responsibility.
1.1.2. Products and Services
As global technology continues to evolve rapidly, Quanta actively keeps pace with industry trends, focusing on the research, development, and manufacturing of high-performance computing and smart technology products, and is committed to promoting the application and integration of innovative technologies. Quanta provides comprehensive information and communication product solutions encompassing design, manufacturing, system integration, and services. In response to the trends of cloud technology and digital transformation, Quanta continues to strengthen the integration capabilities between hardware devices (such as computers and smart devices) and cloud data systems, and through the integration of software services, it aims to create an efficient and flexible technology platform that meets the diverse and rapidly evolving needs of customers and end users.
Main Products and Technical Services
According to the revenue structure in 2024, Quanta's revenue primarily comes from electronic products, accounting for approximately 99.64%, indicating that the Company's core business remains focused on the manufacturing of information and communication-related 3C electronic products. In recent years, in response to market demand, the Company has also progressively expanded into emerging sectors such as AI applications, electric vehicles, smart healthcare, and smart manufacturing. To continuously strengthen its market position, Quanta actively seeks cooperation opportunities with leading international clients. In response to the increasingly intense price competition, the Company strives to overall gross profit margin through cost control and manufacturing efficiency optimization, thereby enhancing operational resilience.
Product Sales Report
| Industry Category | Product Items | Sales Proportion (%) |
|---|---|---|
| Electronics Industry | Electronic Products | 99.64% |
| Other Products | 0.36% | |
| Total | 100% | |
1.2. Vision and Mission of Sustainability Development
To guide all employees toward a unified sustainable development goal and to foster organizational consensus on the concept of sustainability, Quanta's Sustainability Steering Committee, after careful deliberation, has formulated the vision and mission for sustainable development. These have been reviewed and approved by the Board of Directors and are hereby officially announced both internally and externally as follows:
Quanta firmly believes that technology is a crucial driving force for the advancement of human society. The Company is always committed to addressing global challenges through technological innovation, fulfilling the corporate vision of "Enhancing Well-being, Enriching Lives". We not only share our business achievements with society, shareholders, and employees but also actively communicate and collaborate with various stakeholders. Together, we strive to create a prosperous future society, fulfilling our corporate social responsibilities through concrete actions and promoting comprehensive sustainable development.
| Our Vision | Enhancing Well-being Through Technological Innovation | |
| Our Mission | Being people-focused, environmentally responsible, green and sustainable, and Caring for Society. | |
| Our Guiding Principles | People-focused | Uphold business integrity, give priority to employees, and respect human rights as well as diversity and inclusion―core values that drive our sustainable development. |
| Environmentally Responsible | Commit to environmental sustainability through continuous investment in waste reduction and environmental protection. | |
| Green and Sustainable | Prioritize safety and environmental protection in product design and manufacturing, maximize resource efficiency, and strengthen risk management and control to promote sustainability throughout the supply chain. | |
| Caring for Society | Leverage company resources to advance cultural equity through education, art, and technology, and grow together with stakeholders in pursuit of shared prosperity. | |
Quanta's Commitments
In December 2023, the Board of Directors of Quanta approved to update its sustainable development commitments and publicly disclose them on its official website, to provide stakeholders with an understanding of Quanta's sustainable development goals and the rules it adheres to. The details are explained below:
- Comply with relevant international, national, and regional laws and regulations.
- Align with the United Nations Sustainable Development Goals (SDGs) and make every effort to achieve sustainability.
- Comply with the SA8000 (Social Accountability 8000) and RBA (Responsible Business Alliance Code of Conduct) standards.
- Support and respect international labor human rights conventions which include the ILO Tripartite Declaration of Principle, the OECD Guidelines for Multinational Enterprises, the UN Universal Declaration of Human Rights, and the UN Global Compact.
- Commit to adopting the Science Based Targets initiative (SBTi) and set carbon reduction targets aligned with limiting global warming to 1.5°C. Pledge to reduce Scope 1 and Scope 2 emissions by 42% and Scope 3 emissions by 25% by 2030 compared with 2022 levels.
- Aim to achieve 50 percent renewable energy by 2030 and carbon neutrality by 2050.
- Adopt the TCFD framework to disclose climate-related risks and opportunities, and apply the SASB sustainability disclosure standards to comprehensively demonstrate performance and value.
In addition, to verify the progress of its sustainable development efforts and ensure alignment with international standards and stakeholder expectations, Quanta has participated in and endorsed participated in and endorsed various sustainability-related initiatives. The key initiatives are outlined below:
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Quanta Computer Inc. officially became a member of the Responsible Business Alliance (RBA), formerly known as the Electronic Industry Citizenship Coalition (EICC), on March 1, 2006. As a member of the Alliance, the Company commits to complying with the Code of Conduct throughout the processes of designing, manufacturing, and selling related products, as well as providing after-sales services to customers. All key operational sites including QCI in Taiwan, QSMC and QCMC in China, and QMB in Thailand mentioned in this report fall within its scope of applicability. |
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In March 2022, Quanta submitted a commitment to the Science Based Targets initiative (SBTi) in support of the United Nations Sustainable Development Goals (SDGs), aiming to help limit global warming to no more than 1.5°C. The targets, using 2022 as the baseline year, are to reduce Scope 1 and Scope 2 emissions by 42% and Scope 3 emissions by 25% by 2030. In 2024, these targets were approved by the SBTi. |
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To disclose, evaluate, and manage environmental risks and opportunities, Quanta is committed to providing annual proactive disclosure of environmental information through the CDP platform. |
1.3. Sustainability Goals and Achievements
In response to the global trend of sustainable development, Quanta actively aligns with the United Nations Sustainable Development Goals (SDGs), aiming to continuously create positive impact and contribute greater value to society while pursuing corporate growth. The following summarizes Quanta's various missions aligned with the SDGs, the specific targets approved by the Board of Directors, and the execution outcomes in 2024, demonstrating our commitment to and progress in implementing sustainable actions.
| Mission | UN SDGs | Aligned with the goals approved by the Board of Directors | Achievements in 2024 |
|---|---|---|---|
| Being people-focused |
![]() SDG 3 Good Health and Well-Being: Ensure healthy lives and promote well-being for all at all ages. |
Establishing a fair and equal working environment and creating a nondiscriminatory and harassment-free work culture. Adhering to international human rights conventions and standards, establishing risk management, and taking preventive measures. Prioritizing the safety and health of employees and enhancing their well-being. |
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![]() SDG 4 Quality Education: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all. |
Providing a high-quality working environment, developing employee potential, attracting talents, and creating competitive advantages for the Company. | ||
![]() SDG 8 Decent Work and Economic Growth: Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all. |
Actively engaging in technological innovation research and development, and continuously providing profits to shareholders and employees. Providing a high-quality working environment, developing employee potential, attracting talents, and creating competitive advantages for the Company. Ensuring that all employees participate in controlling risks to ensure the effective operation of information security systems and protect the normal operation of the Company. | ||
![]() SDG 10 Reduced Inequalities: Reduce Inequalities within and among countries. |
Adhering to the Code of Ethics and Business Conduct to cultivate a culture of business integrity. Establishing a fair and equal working environment and creating a nondiscriminatory and harassment-free work culture. | ||
![]() SDG 16 Peace, Justice and Strong Institutions: Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels. |
Enhancing corporate governance and strengthening supervisory functions. | ||
![]() SDG 17 Partnerships for the Goals: Strengthen the means of implementation and revitalize the global partnership for sustainable development. |
Implementing supplier management and assisting suppliers in improving their ESG performance. Continuing to improve the management system and quality of responsible mineral procurement projects. | ||
| Environmental protection |
![]() SDG 3 Good Health and Well-Being: Ensure healthy lives and promote well-being for all at all ages. |
Enhancing the awareness of environmental changes among all employees and taking collective action to protect the environment. |
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![]() SDG 7 Affordable and Clean Energy: Ensure access to affordable, reliable, sustainable and modern energy for all. |
Adhering to local environmental protection laws and regulations at each operating location. Responding to global warming control of 1.5°C by setting and achieving scientific carbon reduction goals. | ||
![]() SDG 12 Responsible Consumption and Production: Ensure sustainable consumption and production patterns. |
Responding to global warming control of 1.5°C by setting and achieving scientific carbon reduction goals. Enhancing the awareness of environmental changes among all employees and taking collective action to protect the environment. Aiming to achieve the goal of 50% renewable energy by 2030. | ||
![]() SDG 13 Climate Action: Take urgent action to combat climate change and its impacts. |
Committed to reducing waste and minimizing the impact on the environment Adhering to local environmental protection laws and regulations at each operating location. Responding to global warming control of 1.5°C by setting and achieving scientific carbon reduction goals. | ||
![]() SDG 17 Partnerships for the Goals: Strengthen the means of implementation and revitalize the global partnership for sustainable development |
Identifying climate change risks, formulating response strategies, and turning risks into opportunities. Responding to global warming control of 1.5°C by setting and achieving scientific carbon reduction goals. |
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| Being green and sustainable |
![]() SDG 7 Affordable and Clean Energy: Ensure access to affordable, reliable, sustainable and modern energy for all. |
Continuously paying attention to green policies and research and development guidelines for products, and innovating to meet customer expectations for green products. |
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![]() SDG 12 Responsible Consumption and Production: Ensure sustainable consumption and production patterns. |
Continuously paying attention to green policies and research and development guidelines for products, and innovating to meet customer expectations for green products. Continuously adhering to international regulations and standards, ensuring 100% compliance with global environmental laws and regulations. |
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![]() SDG 13 Climate Action: Take urgent action to combat climate change and its impacts. |
Using renewable energy and recyclable materials to produce environmentally friendly products. Establishing and maintaining a comprehensive risk management system. |
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![]() SDG 17 Partnerships for the Goals: Strengthen the means of implementation and revitalize the global partnership for sustainable development. |
Increasing the proportion of local raw materials and promoting the use of renewable energy in the supply chain. | ||
| Caring for society |
![]() SDG 8 Decent Work and Economic Growth: Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all. |
Combining resources to promote education, art, and technology and to enrich cultural diversity. Focusing on stakeholders and working together to create a better society. |
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![]() SDG 10 Reduced Inequalities: Reduce inequality within and among countries. |
Combining resources to promote education, art, and technology and to enrich cultural diversity. Focusing on stakeholders and working together to create a better society. | ||
![]() SDG 12 Responsible Consumption and Production: Ensuring sustainable consumption and production patterns. |
Focusing on stakeholders and working together to create a better society. | ||
![]() SDG 13 Climate Action: and productions. Take urgent action to combat climate change and its impacts. |
Focusing on stakeholders and working together to create a better society. | ||
![]() SDG 16 Peace, Justice and Strong Institutions: Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels |
Combining resources to promote education, art, and technology and to enrich cultural diversity. Focusing on stakeholders and working together to create a better society. | ||
![]() SDG 17 Partnerships for the Goals: Strengthen the means of implementation and revitalize the global partnership for sustainable development. |
Focusing on stakeholders and working together to create a better society. |
*Note 1: QCI refers to the Taiwan-based R&D Headquarters Center (QRDC) and Manufacturing Center (QTMC)
1.4 Sustainable Development Organizational Structure
Sustainability Governance Framework
To strengthen the Company's sustainability governance effectiveness, Quanta continuously aligns with international trends and corporate sustainability governance principles to adjust and optimize its sustainability governance structure. In 2023, the Board of Directors established the Sustainability Steering Committee to enhance the Company's emphasis on sustainability issues and its governance commitment.
The Sustainability Steering Committee is directly managed by the Board of Directors and convened by the Vice Chairman, with two Directors serving as steering members to jointly propose forward-looking sustainability strategies. Senior executives from business, operations, and functional units serve as working group conveners and members, leveraging their expertise in business strategy, innovation and R&D, environmental impact, and manufacturing management to ensure a high level of integration between sustainability implementation and overall business operations. The Sustainable Development Center is established as the dedicated unit responsible for promoting corporate sustainability development. Its duties include coordinating the implementation and progress tracking of sustainability-related projects across the Group, integrating internal and external resources, responding to stakeholder concerns, and carrying out cross-departmental collaboration and information disclosure. The Board of Directors is also responsible for reviewing and approving the content of the annual sustainability report to ensure the completeness and transparency of disclosures, and to guide the Company's continuous progress toward its sustainability development goals.
Five Key Task Forces
Under the framework of the Sustainability Steering Committee, five functional task forces have been established to work in coordination with the Sustainable Development Center. These task forces are responsible for implementing practical actions and managing issues across the economic, environmental, and social dimensions:
- Sustainability Information Disclosure Task Force (concurrently managed by the Sustainable Development Center): Responsible for promoting materiality assessments, integrating ESG data, and formulating disclosure strategies in response to international standards such as the IFRS Sustainability Disclosure Standards, GRI, and SASB. Also responsible for coordinating internal reporting mechanisms and managing sustainability-related risk information.
- Corporate Governance Task Force: Specializes in corporate governance systems and legal compliance, information and cybersecurity management, risk identification and assessment, and business integrity
- Sustainable Environment Task Force: Promotes environmental management measures, including climate risk management, carbon emission inventory and reduction, water resource management, resource circularity, and occupational health and safety.
- Social Participation Task Force: Focuses on talent development, human rights protection, and social engagement, fulfilling corporate social responsibility through community collaboration and public welfare initiatives.
- Sustainable Supply Chain Management Task Force: Executes supplier sustainability risk assessments and management, implements supply chain carbon management platforms, and builds responsible procurement practices and resilient supply chain systems.
Major Incident Reporting Mechanism
For events that may have a significant impact on the Company's operations and sustainable development―such as climate risks, environmental, health, and safety (EHS) incidents, or supply chain disruptions―Quanta has established a cross-departmental communication and reporting mechanism. Relevant departments are responsible for consolidating information and promptly reporting it to the President's Office and the Chairman's Office. When necessary, the Sustainability Steering Committee will convene to coordinate response actions and conduct project-level follow-up. The Board of Directors receives regular reports on major sustainability-related matters. Report content includes progress updates from the five functional task forces, annual sustainability achievements (such as the development of a digital platform for product carbon footprint management and the implementation of the Business Continuity Plan (BCP)), carbon reduction commitments and advocacy efforts, and actions taken to align with the IFRS Sustainability Disclosure Standards.
Sustainability Training for Board Directors
Members of the Sustainability Steering Committee and the Board of Directors possess diverse professional backgrounds, including business management, R&D, manufacturing, information technology, and corporate governance. To enhance their understanding of, and ability to address, key sustainability issues―such as climate risk, supply chain resilience, human rights due diligence, and the circular economy ― the Company regularly provides sustainability-related education and training programs for Board members and senior executives. In 2024, cumulative training hours reached 115, effectively strengthening the quality of sustainability-related decision-making and enhancing the collective expertise of the governance team. Details of each director's individual training hours are disclosed in the "Attendance and Training Summary for Directors and Supervisors" on the Market Observation Post System (MOPS).
1.5. Stakeholders and Material Topics
Quanta recognizes that sustainable corporate development must be built on trust and continuous dialogue with stakeholders. By systematically identifying and addressing the concerns of various stakeholder groups, the Company establishes a solid foundation for formulating its sustainability strategies and actions. In alignment with international standards and guidelines―including the "double materiality" principle of the GRI 2021 Universal Standards―Quanta conducts stakeholder identification and materiality assessments to ensure that its disclosures accurately reflect Quanta's impacts on the economy, environment, and people (including human rights). This process also supports the effectiveness of overall ESG management and communication.
1.5.1. Stakeholder Communication Outcomes
Quanta adheres to the "AA1000 Stakeholder Engagement Standard" (AA1000 SES) and has established a comprehensive stakeholder identification mechanism based on five core principles: Responsibility, Influence, Tension, Dependency, and Diverse Perspectives. The relevant assessment operations are conducted by the Sustainable Development Center, in collaboration with the Sustainability Information Disclosure Task Force and representatives from various units, drawing on their professional judgment. Through systematic scoring and cross-analysis, Quanta carefully identifies its most representative and influential core stakeholders. The key stakeholder categories identified this year include shareholders and investors, customers, suppliers, employees, and the communities in which Quanta operates. These stakeholder groups form the foundation for subsequent materiality assessments and the development of sustainability communication strategies, further strengthening mutual trust and engagement between the Company and its stakeholders.
To strengthen communication and collaboration with all stakeholders, each unit will incorporate the key concerns of stakeholders into the annual operational and sustainability management plans, ensuring responses are forward-looking and actionable. The Company continuously deepens interaction through multiple communication channels. In addition to promptly identifying key issues, it is also committed to the planning of risk early warning and response strategies, thereby fostering long-term, mutual trust, and stable partnerships.
The following table provides an overview of the communication methods and key issue responses for each stakeholder group:
| Stakeholders | The Significance of Stakeholders to Quanta | Areas of Concern | Quanta Computer's Core Responsibilities | Communication Model | Coordination Channels and Frequency |
|---|---|---|---|---|---|
| Shareholders and investors | Shareholders and investors are key stakeholders in Quanta's efforts to promote stable operations and sustainable development. Their capital investment not only supports the Company's long-term growth, but also drives continuous improvements in transparency of information disclosure and the robustness of corporate governance mechanisms. Through active communication and responsiveness to market concerns, Quanta and its investors work together to realize sustainable corporate value. |
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Regular |
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| Irregular |
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| Customers | Customers are the key driving force behind Quanta's continuous innovation and improvement in operational performance. Customer trust and collaboration not only drive Quanta to continuously improve the quality of its products and services, but also promote ongoing advancements in information security, responsible supply chain management, and sustainable development. By establishing long-term, trust-based partnerships with clients, Quanta is able to deepen its market competitiveness, promoting steady corporate growth and sustainable development. |
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Regular |
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| Irregular |
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| Suppliers | Suppliers are essential partners to Quanta in building a resilient supply chain and advancing sustainable development. Through close collaboration, suppliers assist Quanta in implementing Environmental, Social, and Governance (ESG) objectives, ensuring the quality of products and services, and supporting Quanta's continuous growth in the global market. |
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Regular |
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| Employees | Employees, as Quanta's most valuable asset, are the core driving force behind the Company's innovation, growth, and sustainable development. The professional competence and dedication of employees not only drive continuous improvements in product quality and operational efficiency, but also foster a proactive and positive corporate culture, thereby strengthening organizational cohesion and enhancing competitive advantage. |
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Regular |
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| Irregular | Communications between supervisor and colleagues through face-to face meetings from time to time | ||||
| Community | The community is a key pillar in supporting Quanta's sustainable operations and represents the core of the Company's commitment to social responsibility and local engagement. Through active participation in community development and public welfare initiatives, Quanta fosters mutual trust with society and establishes a robust foundation for shared and sustainable prosperity. |
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Regular |
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| Irregular |
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1.5.2. Identification and Management of Material Topics
Materiality Analysis Process
To continuously respond to international trends in sustainability information disclosure and the growing information needs of stakeholders, Quanta conducts a double materiality analysis in accordance with the "GRI Universal Standards 2021", with reference to the disclosure requirements of "GRI 3: Material Topics", and incorporates assessments of impacts on the economy, environment, and people (including human rights). This identification mechanism takes into account both the actual or potential external impacts caused by the enterprise (impactoriented), and the potential effects of various issues on the company's financial performance, operational risks, and strategic direction (financial-oriented), ensuring that the disclosed content is both comprehensive and forwardlooking.
The process of identifying material issues is coordinated and executed by the Sustainable Development Center, which integrates internal and external expert opinions, industry trends, and key concerns of stakeholders. A systematic evaluation is conducted through crossfunctional collaboration. The final identification results are not only presented in this report but are also integrated into Quanta's ESG strategy formulation, action plan advancement, and management performance monitoring mechanisms. This assists stakeholders ― including investors, customers, employees, suppliers, and local communities where operations are located―in comprehensively understanding Quanta's commitment and concrete actions regarding sustainability issues.
Quanta's Materiality Analysis Process of the Year
| Compilation of Sustainability Issues |
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| Distribution of Major Topic Questionnaires to Internal and External Stakeholders |
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| Material Topic Analysis |
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| Reporting and Confirmation of Material Topics |
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Impact and Influence Levels of the 20 Issues
12 Material Topics of Quanta in 2024, with Corresponding Standards and Report Chapters
| Material Topics | GRI/SASB Correspondence | 2023 Material Topic Description | Description |
|---|---|---|---|
| Information Security Management | GRI 418-1 | Customer Privacy | - |
| Customer Relationship Management | GRI 416-2、GRI 417-1、GRI 417-2 | - | Newly Added |
| Innovation in R&D and Low-Carbon Technologies | - | - | Newly Added |
| Risk Management | - | - | Newly Added |
| Corporate Governance | GRI 206-1 | - | Newly Added |
| Talent Development and Training | GRI 404-1、GRI 404-2、GRI 404-3 | Training and Education | - |
| Supplier Management (Mexico) | GRI 204-1、GRI 308-1、GRI 308-2、GRI 414-1、GRI 414-2、TC-ES-320a.2 | Supplier Environmental Assessment Supplier Social Assessment | - |
| Human Resource Management | GRI 202-1、GRI 402-1、GRI 405-2 | - | Newly Added |
| Business Integrity | GRI 205-1-3 | Anti-corruption | - |
| Employee Rights | GRI 401-2、GRI 401-3 | Employment | - |
| Energy and Greenhouse Gas Emissions | GRI 302-1、GRI 302-3、GRI 302-4、GRI 305-1~5 | Energy Emissions | - |
| Climate Change Response | GRI 201-2 | - | Newly Added |
| Other | - | Economic Performance | Identified as a non-material topic |
| - | Occupational Health and Safety | Identified as a non-material topic | |
| - | Non-discrimination | Identified as a non-material topic |
Material Topic Management and Value Chain Impacts
| Aspect (E/S/G) | Material Topic | Importance to Quanta | Value Chain Impact | Achievements in 2024 | ||
|---|---|---|---|---|---|---|
| Upstream | Quanta | Downstream | ||||
| G | Information Security Management | Information Security Management is not only a necessary measure to protect corporate data assets but also an important measure to prevent personal data leakage and reduce the risk of cyberattacks. The management and prevention mechanisms of information security are directly related to corporate reputation, compliance, and economic benefits. | ◆ | ◆ | ◆ |
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| G | Customer Relationship Management | By establishing stable and trustworthy customer relationships, enterprises can not only enhance brand loyalty but also uncover new market opportunities. An effective customer management strategy can also enhance resource efficiency, achieving a win-win goal for both the enterprise and its customers. | ◆ | ◆ | The overall satisfaction rate for quality management in 2024 reached 96%, while the satisfaction rate for green products reached 91%. | |
| G | Innovation in R&D and Low-Carbon Technologies | By promoting technological innovation, enterprises can enhance resource utilization efficiency, reduce greenhouse gas emissions, and seize new market opportunities brought about by the transition to the green economy. At the same time, the application of low-carbon technologies can help enterprises respond to policy pressures and changes in market demand, thereby enhancing competitiveness and brand value. | ◆ | ◆ | ◆ |
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| G | Risk Management | Risk management is the process by which enterprises identify, assess, and respond to various types of risks, encompassing multiple dimensions such as market risk, financial risk, and operational risk. | ◆ | ◆ |
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| G | Corporate Governance | A sound corporate governance structure ensures that enterprises comply with laws and regulations and achieve longterm sustainable development. With the increasing global demand for corporate responsibility, strengthening corporate governance has become a crucial strategy for enterprises to enhance competitiveness and boost investor confidence. | ◆ |
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| S | Employee Rights | Employee rights serve as a fundamental pillar for ensuring stable business operations and driving productivity enhancements. By ensuring employees' basic welfare and a healthy working environment, enterprises can reduce operational risks and meet societal expectations. At the same time, safeguarding employee rights is also a core manifestation of a company's fulfillment of its fundamental social responsibilities. | ◆ | ◆ | ◆ |
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| S | Talent Development and Training | Talent cultivation and development encompass employee training, career advancement, and promotion opportunities. Enterprises must continuously enhance the skills and knowledge of their employees to ensure they maintain a leading position in intense competition. The continuous development of talent not only improves employee job satisfaction and loyalty but also strengthens the Company's innovation capabilities and market competitiveness. | ◆ |
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| G | Supplier Management | Supplier management refers to how a company selects, evaluates, and maintains cooperative relationships with its suppliers. Effective supplier management ensures that enterprises obtain high-quality and competitively priced products and services, while simultaneously reducing the risk of supply chain disruptions and enhancing overall operational stability. | ◆ | ◆ | ◆ |
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| S | Human Resource Management | Human resource management is the core of business operations, encompassing areas such as personnel allocation, compensation management, performance evaluation, and organizational development. Effective human resource management not only ensures the efficient utilization of corporate resources but also, in the face of continuously changing market demands and challenges, flexible human resource strategies contribute to the long-term stable development of the enterprise. | ◆ | ◆ |
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| G | Business Integrity | Business Integrity is a crucial foundation for enterprises to maintain market reputation and achieve long-term success. By adhering to ethical standards and principles of integrity in business dealings and external collaborations, enterprises can earn the trust of customers, suppliers, and stakeholders, thereby effectively strengthening their brand image. | ◆ |
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| E | Energy and Greenhouse Gas Emissions | Energy consumption and greenhouse gas emissions directly impact corporate operational efficiency and environmental responsibility, constituting core issues in global climate action. With the increasing demands from policies and markets for carbon reduction, Quanta must actively respond to ensure compliance and maintain competitiveness. | ◆ | ◆ | ◆ |
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| E | Climate Change Response | Climate change has extensive impacts on business operations and value chains, including increased resource costs, legal compliance pressures, and changes in market demand. When formulating climate strategies, enterprises must consider economic benefits, environmental impacts, and social effects to ensure fairness and inclusiveness throughout the low-carbon transition process. Effectively addressing climate change can reduce risks and create new business opportunities for enterprises. | ◆ | ◆ | ◆ |
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